Sadly not all your customers will pay immediately they receive your invoice. It's advisable therefore to send monthly statements, and as soon as an invoice is overdue, a telephone call should be made and a reminder letter sent. If payment is not forthcoming despite attempts to secure a promise to pay, see Debt Collection for the next course of action.

Your Creditors:

If you find yourself on the receiving end of statements and reminder letters, but are not in a position to make payment as it falls due, make sure you contact your creditor, preferably in writing, to inform them of your current position. Ask if you can set up an instalment plan. Ignoring creditors requests for payments only serves to prompt their own debt collection action being taken against you.